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Read Our Terms Before You Start

These terms set out what you agree to when you open an account with 388wim and use our platform — including deposits via JazzCash, Easypaisa, or Raast, and access to our games lobby.

Account eligibility appliesJazzCash, Easypaisa, Raast coveredApplies to all devicesLocal law determines accessPakistan-focused terms
388wim Read Our Terms Before You Start
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear — whether it is about your account wallet, a payment through Easypaisa, or eligibility in your region — our support team can help. Reach out through the channels below and reference your account ID so we can respond accurately.

Live Chat Start a live chat session from the support icon in your account dashboard. Share your account ID and the specific term you want clarified.
Email Support Send your query to our support address. Include the section of the terms you are asking about and your registered JazzCash or Easypaisa number.
Help Centre Our help centre has a dedicated terms section. Search by keyword — try 'withdrawal', 'account closure', or 'Raast' — to find the relevant policy entry.
POLICY PRACTICES

How We Apply These Terms to Your Account

We enforce these terms consistently across all account types — whether you deposit via JazzCash or use Raast for withdrawals. If we make a change that affects your account, we publish the update on this page and, where possible, send a notification to your registered contact. You can request a copy of the current terms at any time through live chat.

Account Security

Your account credentials are your responsibility. We use session verification on every login, and any suspicious access triggers an automatic hold pending your confirmation.

Data Handling

We collect only the data needed to operate your account — name, contact, and payment details like your Easypaisa or Raast account number. We do not sell this data.

Term Updates

When terms change, the updated version goes live on this page immediately. You can request a summary of what changed by contacting support with your account ID.

Account Closure

You can request account closure at any time via live chat. Any confirmed balance in your wallet is returned to your verified JazzCash, Easypaisa, or Raast account after review.

Your Questions About These Terms

These are the questions we get most often about how our terms work — covering account access, wallet rules, payment conditions, and what happens if something goes wrong.

Yes. These terms apply to every transaction — whether you deposit via JazzCash, Easypaisa, or Raast. Each payment provider also has its own terms, which run alongside ours.

We update the terms on this page when anything changes. Where your account allows it, we also send a notification. Continuing to use your account after an update counts as acceptance.

A suspension freezes activity but does not erase your balance. Once we resolve the issue, confirmed funds remain in your wallet. We review each case before any balance decision is made.

Contact us via live chat and ask for a data summary. We will verify your identity through your registered Easypaisa or JazzCash number before releasing any account information.

Access depends on local law and eligible regions. These terms govern your use of the platform where access is permitted — they do not override any local legal restriction that may apply to you.

Raise it with our support team through live chat or email, quoting the specific clause and your account ID. We review every formal dispute and respond in writing.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.